Zuku Ltd is committed to ensuring that your privacy is protected. This policy explains how we use information on www.zuku.com and the procedures that we have in place to safeguard your privacy. By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
Data Protection Act
This website is based in the UK and is governed by the laws of England and Wales. Our website complies with the Data Protection Law 1998 as regards any of the personal information you enter on www.zuku.com. We will not pass or sell on your data to any third parties without your prior consent, with the exception of below, unless required to do so by law.
Information we collect and how we use it
When you make a purchase from our website you will be asked to provide certain information about yourself including your name, contact details and credit/debit card information. This information is needed for us to supply you with the goods you have requested and contact you if there is a problem with your order.
Security
We value your privacy as our top priority and use a secure system to protect your personal information and data from being compromised. Your payments will be processed by Secure Hosting who use 128bit SSL to ensure secure transmission of your information. SSL is industry standard technology which encrypts your personal details and is represented by the golden padlock on the bottom right of your browser. PLEASE NOTE THAT NO CREDIT CARD DETAILS ARE STORED ON OUR SITE. Payments will be shown on your credit card statement to www.zuku.com.
We will never ask you to divulge your credit/debit card PIN number or bank details. If you receive an email asking for such details claiming to be sent on behalf of zuku.com, it will be fraudulent. To notify us of this click here
Contacting you
Where you have consented, we may occasionally email you information and special offers on Zuku products. You can discontinue this service by clicking on the ‘opt out’ link at the bottom of each message.
If we run any competitions on our site, we may contact you to ask if you are interested in participating. If you do subscribe to any competitions, your personal data will be looked after as safely as any other personal information registered on our website.
We may occasionally email you for feedback on our products as this helps us to maintain consistently high standards.
My Account
Your personal details will be registered on our website in ‘My Account’. Please keep these details up to date.
Tell a Friend
We have a ‘Tell a Friend’ button on the product pages. Click on this button to send the product information to a friend (we will inform your friend who referred them to our website). We will use your friend’s details solely for this function.
Hyperlinks
Our website may contain hyperlinks to other websites. Any links you click on which take you to websites not belonging to Zuku Ltd will not be covered by this Privacy Policy. We cannot accept liability for any websites you visit not belonging to Zuku Ltd, nor any damages incurred from these visits.
Cookies
When you visit our site, cookies may automatically be stored on your computer. Cookies are small pieces of information which are stored on your hard drive by a website. Their purpose is to make your website visit run as smoothly and as efficiently as possible for you by customizing your shopping experience. For example, they enable a quicker upload of the web page and store your purchase preferences without you having to sign in. You can refuse to accept cookies by setting your browser to disable them. Please note that this will affect your access to some sections of our site.
For specific queries on our use of your information, please click here
We reserve the right to make alterations to this Privacy Policy. Your continued use of the site after any such changes will be considered as your acceptance of the updated policy.
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